Frequently Asked Questions

Where does CORLETT deliver?

We currently deliver to [MARKETS]. Available delivery options are shown at checkout.

How much is delivery?

Standard delivery costs [SHIPPING RATE]. The final charge is shown at checkout before payment.

How long will delivery take?

The estimated delivery time is [DELIVERY TIME]. Once dispatched, available tracking information will be sent to the email address used for the order.

How can I track my order?

Use the Track Order page with the tracking details sent by email. If tracking has not updated or the delivery window has passed, contact us with your order number.

Can I change or cancel my order?

Contact us as soon as possible. A change cannot be guaranteed after processing or dispatch has started. Customers may also have statutory cancellation rights described in the Refund and Returns Policy.

Can I return an item?

Please read the Refund and Returns Policy and contact us before sending anything back. The return address is provided with the return instructions.

Who pays return postage?

[RETURN POSTAGE RESPONSIBILITY]. This does not limit statutory rights for faulty, damaged or misdescribed goods.

Can I exchange an item?

An exchange is not guaranteed. Contact us before returning an item so we can explain the options available.

How do I contact CORLETT?

Use the Contact page or email [SUPPORT EMAIL — EMAIL BEING ACTIVATED / COMING SOON].